Category

Damage and claims

13 host problems in this category. Completed articles are available now; planned entries contain no invented article copy.

048The guest refuses to pay for damagerelated-guide 049A technical service report is requested for a damage claimrelated-guide 050An invoice or quote is needed for additional cleaningplanned 051A damage item is omitted from the support summaryplanned 052A case is temporarily closed because documents are missingplanned 053Short deadlines are given to collect documentsplanned 054Photos or videos cannot be uploadedplanned 055A decision is made before there is a way to submit evidenceplanned 057It cannot be proved that an appliance failure was guest-causedplanned 058Damage must be distinguished from normal wear and tearplanned 060The full replacement cost of a damaged item may not be coveredplanned 061The same documents are requested repeatedlyplanned 062A broken-bed claim is passed between different teamsplanned