Computed, not estimated
Every figure is calculated directly from your bookings at the fixed 10% rate and the published cleaning tiers. No discretionary numbers, no software guesswork — the same inputs always give the same line.
The open book
Most managers hope you
never check the books.
We hand them to you. A flat 10% of gross, cleaning passed through at supplier cost with zero markup, and a monthly statement you can check line by line against your own platform dashboard. The trust is in the arithmetic, not the promise.
A month, in full
The whole statement,
nothing folded away.
Owner statement
2-bed · illustrative month
Example
- Gross booking revenue
- Nightly revenue collected, after the OTA platform fee
- Big Ben Suite management fee (10%)
- Flat 10% of gross. The only fee we take. No markup elsewhere.
- Onboarding, photography, listing
- Included — no setup fee
- Compliance tracking (EPC, Gas, EICR…)
- Included in management — no separate charge
- Turnover cleaning
- Charged to the guest at booking, at supplier cost. You pay £0, we add £0 markup.
- Net deposited to you
- £4,320
Separately, guests paid £490 in cleaning this month (£140 per turnover × 3.5 stays). That is charged to the guest at booking and passes through to the cleaner at cost — it never touches your payout, and we add nothing to it.
Illustrative example, computed from our published 10% rate and published cleaning tiers. Your statement is built from your own live bookings. Figures are deterministic — never estimated by software.
The two columns
What you will always see.
What you never will.
Always
- A flat 10% of gross — the single fee we take
- Cleaning passed through to the guest at supplier cost
- A statement itemised to the pound, every month
- Figures computed from your live bookings, not estimated
- Every number cross-checkable against your own platform data
Never
- Clawbacks on a fee already shown
- A markup hidden inside the cleaning charge
- Mystery line items or “admin” deductions
- A different number on your statement than on your OTA dashboard
- A setup, exit, or minimum-term penalty
How you check us
Trust you can audit.
Cross-checkable
Your gross on our statement matches the payout on your own Airbnb and Booking.com dashboards, to the pound. If a line ever disagrees with your platform, the platform wins and we correct it.
On the public record
The rates here are not a private quote — the 10% fee and cleaning tiers sit in our public claim ledger, the same figures for every owner.
Read every line
before you ever sign.
Book a 20-minute call and we will build a sample open-book statement for your actual flat, at your postcode, before any agreement exists.
All statement figures on this page are illustrative and derived from Big Ben Suite’s published management rate (10% of gross) and published turnover-cleaning tiers. They are not a specific owner’s actuals and are subject to property survey and compliance-file review. London properties only.